Stakeholders
Understand what stakeholders need.
Identify the needs and wants of the University stakeholders.
HORMUUD UNIVERSITY · QUALITY
Quality Policy & Objectives.
WE ARE COMMITTED TO PROVIDE QUALITY, EFFICIENT AND EFFECTIVE SERVICE TO THE UNIVERSITY STAKEHOLDERS
Q
Quality
07 objectives
01
Our commitment
Quality at Hormuud University
Quality, efficiency and effectiveness.
WE ARE COMMITTED TO PROVIDE QUALITY, EFFICIENT AND EFFECTIVE SERVICE TO THE UNIVERSITY STAKEHOLDERS
02
Quality Policy
Our policy
A dynamic and excellent management system.
Hormuud University is committed to provide quality, efficient and effective service to the University stakeholders through a dynamic and excellent management system imbued with values and professionalism.
03
Quality Objectives
Seven objectives
A framework for continuous improvement.
Performance
Work with efficiency and effectiveness.
Attain organizational efficiency and effectiveness.
People
Strengthen human resource competencies.
Develop and improve competencies of human resource.
Communication
Keep stakeholders properly informed.
Disseminate information efficiently to all stakeholders.
Systems
Maintain functional management systems.
Ensure functional and efficient management systems.
Resources
Support quality with adequate resources.
Provide adequate resources and facilities.
Improvement
Listen, respond and improve.
Improve quality services continuously through a responsive feedback mechanism.
04
Quality cycle
Continuous improvement
Quality is strengthened through responsive feedback.
Improve quality services continuously through a responsive feedback mechanism.
HU
Quality
Hormuud University
Quality built around people, systems and service.
QualityEfficiencyEffectivenessProfessionalism